Friday, May 16, 2014

Learn to let GO...

In the late 80’s and through the 90’s when the Indian economy was growing, a common issue cropped up with many business houses which had been family run and managed. Most management experts gave almost similar kind of advice to all these family business. Let go of control, bring in professionals, hold them accountable but give them the freedom to operate and actually deliver results.

Many business families acted on this advice and reaped big benefits. There are also examples of families who did not want to let go and they have suffered for this.

This piece of input; Letting go, is most visible in Retail across every function and level. A store manager who breathes down the neck of the store staff will never have a great store. Similarly a merchandising head who tries to micro manage every decision being taken about the purchase or placement of every SKU will end up with chaos.

This aspect of letting go is very well described in the book “Gung Ho” by Ken Blanchard and Sheldon Bowles. The book talks about “The way of the beaver” using that animal as an example for the fact that the player needs to be in charge of achieving a goal while having the broad boundaries and the rules being clearly defined.

I would share the same thought to the players in the Indian political landscape on this day of a historic mandate.

For the incumbent party who has been swept in with a massive mandate:  Let go of control, and Mr. Modi who is the professional in this context should be held accountable but be given complete freedom to deliver results. The massive mandate itself is proof that letting go works   and would have been difficult or even impossible if the person in charge had not been given the freedom to be in charge of achieving this goal.

For the party which has suffered a most depressing defeat:  Wake up and let go. The organization is more important than the family. Get professionals involved instead of old timers and loyalists. Most importantly hold the professionals accountable but give them complete freedom.

Interestingly there are still many family-run organizations in India and also in various other countries who will do well to heed these inputs and learn to let go. Not only that, everyone needs to learn how to let go in order to be successful.

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